Reviews

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "Beautiful store ! Staff was super helpful and kind . Was having a community fundraiser bike ride while we were there ."

    Overall Rating:
    Shane VanWinkle - Danville Ky, KY
  • Overall Rating:
    Carmela Krajewski - NY
  • Overall Rating:
    David Moncier - Oliver Springs, TN
  • "Very happy with the service and Kim was most helpful"

    Overall Rating:
    Shane Miles - Jacksboro, TN
  • "Great service again thanks Kim!"

    Overall Rating:
    James Thompson - Knoxville, TN
  • "Kim in service is by far my favorite person to deal first she always make it easy to get your shit done"

    Overall Rating:
    Ian Knight - TN
  • "On the 3rd day of our 7 day trip I began having brake issues. I called Kim at Bootlegger Harley and she and the awesome service guys had me back in the road in record time. Thank you Kim for the excellent customer service."

    Overall Rating:
    Scott Vernon - Saraland, AL
  • "Kim in the service department had told care of all of my needs for my bike. And she is very helpful and so friendly."

    Overall Rating:
    Anonymous - Sevierville, TN
  • "Stopped in for a chip a year ago and the place and people were friendly. This year had an issue with my rear brake not functioning properly (I actually rode the Tail of the Dragon with only the front brake scary stuff there). So called Bootlegger this morning and came on in. Well I got here and talked to Kim in service told her what was going on and our plans of riding the Devil’s Triangle today and they took it right in and got my brake fixed and back on the road. My girls happy too. Off to ride and enjoy more of Tennessee. Thanks bootlegger."

    Overall Rating:
    Paul McCroskey - MI
  • "Awesome service! Thanks so much Kim Gresham for taking such good care of my bike!"

    Overall Rating:
    Lee Daniels - Knoxville, TN
  • "They always a great job and Kim is a great help."

    Overall Rating:
    Doug Witmer - Clinton, TN
  • "Service was great as usual... wouldn’t expect anything less !! Thanks Kim and Greg !!!"

    Overall Rating:
    Joseph Sliva - Knoxville
  • "Great service department thank you for your help Kim!"

    Overall Rating:
    Ed Morphew - Rockwood, TN
  • "Service department always takes care of me no matter what time or day it is. Kim and greg go above and beyond to ensure my safety while on my work bike and personal bike. Highly recommend this store for any out of town visitors"

    Overall Rating:
    Alexander Evans - knoxville, TN
  • "Kim at the Service Dept got me in for an oil change and brakes in one hour!"

    Overall Rating:
    Anonymous
  • "Kim did a great job!"

    Overall Rating:
    Ester Cooper - Crossville, TN
  • "Kim in the service department was amazing and got me in and out in no time. Very out going and helpful."

    Overall Rating:
    Jason Cherry - Sevierville, TN
  • "Kim and the crew at Bootleggers explained what and why the parts were that were needed very well will be back"

    Overall Rating:
    Arthur Shelton IV - Knoxville, TN
  • "Kim in service was amazing. A great experience."

    Overall Rating:
    Rodney Burnett - Knoxville, TN
  • "Great service and staff. Kim is awesome, very knowledgable and helpful, always very pleasant and accommodating."

    Overall Rating:
    David Stripling - Knoxville, TN
Displaying 1 - 20 of 58