Reviews

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  • "Service on trike & talked to Kim about work done"

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    Ronald Smoker - Knoxville, TN
  • "Excellent service department. Kim is very nice and friendly. They always take care of me!!"

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    James Thompson - Knoxville, TN
  • "This is our 2nd bike from this dealer and the experience is just so fun and nonstressful. They really are a little cohesive family there and they make you feel like youre a part of it the minute you walk in. My husband has not gotten off his new bike since we took it home Saturday. Thank you Ross, Ken, Dale and the whole Bootlegger team for a great experience!"

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    Nicole Pittman - Knoxville, TN
  • "Although I was 30 minutes late for my service appt..Kim got my bike in as soon as I got there. Always very happy with the service I receive at Bootlegger!!"

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    Douglas Whitmer - Clinton, TN
  • "My husband, Tom, and I have bought 4 Harleys from Bootlegger now. I can honestly say that we love the experience and the welcome atmosphere that we've received each and every time we walk through the doors. Tony and Ken are excellent salesmen and always greet us warmly at every visit. The service department is always amazing at helping us, when necessary, with Kim going out of her way to immediately resolve any issue and Johnny in the shop making sure our bikes are well serviced! As for the Motorclothes department, enough can't be said for how wonderful Tonya makes me feel whenever I come in and need new accessories. Although she's my daughter, Amber is amazing with all the customers, making sure to go assist anyone in the department if necessary to make the perfect purchase! She's helped me find things many times! Jeff, the Sales Manager, has been very helpful and accommodating during purchases, as has Dale when we get to the paperwork/finance portion of a sale! Both have made every purchase seamless and painless!There are so many others I didn't mention, but I hope that someone will give kudos to the staff/crew at Bootlegger H-D from the Carellas.... and we will make sure to give your name out to ANYONE we know is in the market for a Harley, or even if they don't know they are yet!! Thanks for inviting us into your family!"

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    Julie Carella - Spring City, TN
  • "Excellent service. Kim took us right in traveling back to Wisconsin. Bike fixed..all ready to go!!!"

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    Howie Weinfurter - Vesper, WI
  • "Kevin did a great job facilitating the trade in of 2 used bikes for my brand new road glide. I would highly recommend him as a salesperson for anyone. He listened and helped to make the bike and options match what I desired."

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    Anonymous
  • "Amber was such a great help, the dealership is in a great location."

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    Larry Talbert - Maryville, TN
  • "Kim is great! She called me the day before to remind me of my appointment. She is always friendly and knows what she's talking about."

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    Chris Pfister - Knoxville, TN
  • "I couldnt be happier with the service and quality of people from the parts department to the counter people everybody is very informative and helpful thank you Justin And Kim for such a great experience I would recommend this dealership to anyone"

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    Garry Giannandrdrea - Rockwood, TN
  • "Great staff - great buying experience ...!!!"

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    Bruce Helton - Oak Ridge, TN
  • "Came in without an appointment and requested they check my brake pads. My normal dealer told me they were fine but upon the staff at bootleggers inspecting them it was determined that they needed to be replaced. Kim was professional and old school motorcycle charming. She scheduled me right there and they took the bike in immediately. To this point I am extremely happy with the dealership and staff I have interacted with. Im looking for a new home dealership and I may have found one!"

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    Tom Kistner - Tellico Plains, TN
  • "On time service bike ready when stated thank you Kim and happy!!"

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    Ben Boone - Waxahachie, TX
  • "Kim in service is very helpful"

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    Donald Hicks - Athens, TN
  • "Miss Kim was super helpful in service"

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    Rob Phillips - Ocoee, TN
  • "Justin helped me from start to finish from my exhaust to kick ass air intake system and took time to make sure l chose what l really wanted. I came in for front tire and left with new front tire,rinehart exhsust,hi flow intake system that l am stoked about and screaming eagle stage 1 upgrade.

    So big damn shout out to Justin Carter

    For all the help and helping get my bike closer to my dream ride!!! Btw service dept was awesome as well!! Thanks bootlegger of ktown!"

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    Heath C - Athens, TN
  • "Very pleased with the service dept. Great people. Kim is always helpful"

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    Russell Bryant - Crossville, TN
  • "Ryan took excellent care of me! From placing my order to making sure I had everything I needed. Thanks!"

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    Chris Pfister - Knoxville, TN
  • "Great service department Kim always takes good care of me"

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    Anonymous
  • "Your service depart in second to none. Ms. Kim Gresham continues to be a bright spot in your process of making a customer feel welcomed and very knowledgeable about the services provided by Bootlegger. She is a keeper. Your mechanics pay attention to detail and get it right the first time!!!"

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    Dixon Tiki - Knoxville, TN
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