Check out all of the fantastic things that our customers are saying about Bootlegger Harley-Davidson®! We strive to be the best Harley-Davidson® dealer around which means we go above and beyond to assist you in anything you may need for your motorcycle. If you have an experience you’d like to share, we’d be honored if you took a moment to fill out our short customer survey.
Don’t own a Harley® yet? No problem! While you’re here, take a look at all of our new Harley Davidson motorcycles and used Harley Davidson motorcycles. We also provide competitive motorcycle financing, trade-in evaluation, test rides, OEM promotions, service, parts and so much more. Stop into our Knoxville, TN dealership, call or contact us today to learn more.
We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.
"Kevin did a great job facilitating the trade in of 2 used bikes for my brand new road glide. I would highly recommend him as a salesperson for anyone. He listened and helped to make the bike and options match what I desired." Overall Rating: Anonymous
"Kevin did a great job facilitating the trade in of 2 used bikes for my brand new road glide. I would highly recommend him as a salesperson for anyone. He listened and helped to make the bike and options match what I desired."
"Amber was such a great help, the dealership is in a great location." Overall Rating: Larry Talbert - Maryville, TN
"Amber was such a great help, the dealership is in a great location."
"Kim is great! She called me the day before to remind me of my appointment. She is always friendly and knows what she's talking about." Overall Rating: Chris Pfister - Knoxville, TN
"Kim is great! She called me the day before to remind me of my appointment. She is always friendly and knows what she's talking about."
"I couldnt be happier with the service and quality of people from the parts department to the counter people everybody is very informative and helpful thank you Justin And Kim for such a great experience I would recommend this dealership to anyone" Overall Rating: Garry Giannandrdrea - Rockwood, TN
"I couldnt be happier with the service and quality of people from the parts department to the counter people everybody is very informative and helpful thank you Justin And Kim for such a great experience I would recommend this dealership to anyone"
"Great staff - great buying experience ...!!!" Overall Rating: Bruce Helton - Oak Ridge, TN
"Great staff - great buying experience ...!!!"
"Came in without an appointment and requested they check my brake pads. My normal dealer told me they were fine but upon the staff at bootleggers inspecting them it was determined that they needed to be replaced. Kim was professional and old school motorcycle charming. She scheduled me right there and they took the bike in immediately. To this point I am extremely happy with the dealership and staff I have interacted with. Im looking for a new home dealership and I may have found one!" Overall Rating: Tom Kistner - Tellico Plains, TN
"Came in without an appointment and requested they check my brake pads. My normal dealer told me they were fine but upon the staff at bootleggers inspecting them it was determined that they needed to be replaced. Kim was professional and old school motorcycle charming. She scheduled me right there and they took the bike in immediately. To this point I am extremely happy with the dealership and staff I have interacted with. Im looking for a new home dealership and I may have found one!"
"On time service bike ready when stated thank you Kim and happy!!" Overall Rating: Ben Boone - Waxahachie, TX
"On time service bike ready when stated thank you Kim and happy!!"
"Kim in service is very helpful" Overall Rating: Donald Hicks - Athens, TN
"Kim in service is very helpful"
"Miss Kim was super helpful in service" Overall Rating: Rob Phillips - Ocoee, TN
"Miss Kim was super helpful in service"
"Justin helped me from start to finish from my exhaust to kick ass air intake system and took time to make sure l chose what l really wanted. I came in for front tire and left with new front tire,rinehart exhsust,hi flow intake system that l am stoked about and screaming eagle stage 1 upgrade.So big damn shout out to Justin CarterFor all the help and helping get my bike closer to my dream ride!!! Btw service dept was awesome as well!! Thanks bootlegger of ktown!" Overall Rating: Heath C - Athens, TN
"Justin helped me from start to finish from my exhaust to kick ass air intake system and took time to make sure l chose what l really wanted. I came in for front tire and left with new front tire,rinehart exhsust,hi flow intake system that l am stoked about and screaming eagle stage 1 upgrade.So big damn shout out to Justin CarterFor all the help and helping get my bike closer to my dream ride!!! Btw service dept was awesome as well!! Thanks bootlegger of ktown!"
"Very pleased with the service dept. Great people. Kim is always helpful" Overall Rating: Russell Bryant - Crossville, TN
"Very pleased with the service dept. Great people. Kim is always helpful"
"Ryan took excellent care of me! From placing my order to making sure I had everything I needed. Thanks!" Overall Rating: Chris Pfister - Knoxville, TN
"Ryan took excellent care of me! From placing my order to making sure I had everything I needed. Thanks!"
"Great service department Kim always takes good care of me" Overall Rating: Anonymous
"Great service department Kim always takes good care of me"
"Your service depart in second to none. Ms. Kim Gresham continues to be a bright spot in your process of making a customer feel welcomed and very knowledgeable about the services provided by Bootlegger. She is a keeper. Your mechanics pay attention to detail and get it right the first time!!!" Overall Rating: Dixon Tiki - Knoxville, TN
"Your service depart in second to none. Ms. Kim Gresham continues to be a bright spot in your process of making a customer feel welcomed and very knowledgeable about the services provided by Bootlegger. She is a keeper. Your mechanics pay attention to detail and get it right the first time!!!"
"Great service!! My bike looks great!! Thanks again Kim!!" Overall Rating: James Day - Knoxville, TN
"Great service!! My bike looks great!! Thanks again Kim!!"
"I bought a 2012 Ultra Classic CVO on Monday and the buying experience was great. I actually went to browse on Sunday afternoon and JP showed me numerous bikes and I can of narrowed it down to two. JP was very knowledgeable and never put any pressure on me during the sales process. I ended up starting the buying process towards closing time and everyone hung right in there until I got most of the process completed. The finance was great, Carl I think, he wasn't pushy either concerning the extended warranty or maintenance plans. He didn't budge any on my trade but I thought the price of the Harley more than made up for that. I ended up picking my new bike on Monday and JP again took the time to cover the bikes operation, since I've never owned a Harley or that big of a bike. If you in the Market for new or used bike I would definitely give Bootleggers a chance and if you go look up JP he'll treat you right." Overall Rating: Steven Gossett - Knoxville, TN
"I bought a 2012 Ultra Classic CVO on Monday and the buying experience was great. I actually went to browse on Sunday afternoon and JP showed me numerous bikes and I can of narrowed it down to two. JP was very knowledgeable and never put any pressure on me during the sales process. I ended up starting the buying process towards closing time and everyone hung right in there until I got most of the process completed. The finance was great, Carl I think, he wasn't pushy either concerning the extended warranty or maintenance plans. He didn't budge any on my trade but I thought the price of the Harley more than made up for that. I ended up picking my new bike on Monday and JP again took the time to cover the bikes operation, since I've never owned a Harley or that big of a bike. If you in the Market for new or used bike I would definitely give Bootleggers a chance and if you go look up JP he'll treat you right."
"The service at Bootlegger Harley-Davidson in East Knoxville Tennessee has always been outstanding. Greg and Kim at the service Department there take excellent care of their customers providing the best service I think any dealer has to offer. I know when it's time to buy another Harley-Davidson Motorcycle I will definitely visit bootlegger Harley-Davidson again to complete the deal." Overall Rating: Jay Mumma - Knoxville, TN
"The service at Bootlegger Harley-Davidson in East Knoxville Tennessee has always been outstanding. Greg and Kim at the service Department there take excellent care of their customers providing the best service I think any dealer has to offer. I know when it's time to buy another Harley-Davidson Motorcycle I will definitely visit bootlegger Harley-Davidson again to complete the deal."
"i want to thank Greg, Kim, Happy and Joe for a job well done on the new rear tire. Heritage was clean and ready when I pick it up." Overall Rating: David Hauki - Knoxville, TN
"i want to thank Greg, Kim, Happy and Joe for a job well done on the new rear tire. Heritage was clean and ready when I pick it up."
"I purchased my 13 FLHTK used back in November 18. About a month later I realized that my keys didnt work in the Tourpak, the storage box behind the seat. Kim, Greg, Ken and Jake took care the issue by ordering a new lock set so now one key does it all just as it should. They also replaced my rear tire a day after I bought it because of cupping that was hard to see. These folks sell only the best used bikes and if there is a problem they take care of it. I simply cannot recommend them more!" Overall Rating: Troy Doyle - Knoxville, TN
"I purchased my 13 FLHTK used back in November 18. About a month later I realized that my keys didnt work in the Tourpak, the storage box behind the seat. Kim, Greg, Ken and Jake took care the issue by ordering a new lock set so now one key does it all just as it should. They also replaced my rear tire a day after I bought it because of cupping that was hard to see. These folks sell only the best used bikes and if there is a problem they take care of it. I simply cannot recommend them more!"
"Great Service! Wonderful people to deal with that actually listen and do everything possible to make your experience one to remember! Will definitely do business with them again!" Overall Rating: James Brooks - Spring City, TN
"Great Service! Wonderful people to deal with that actually listen and do everything possible to make your experience one to remember! Will definitely do business with them again!"